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Booking rules

Important information and details about the hotel booking conditions

Reservation (via mail / e-mail):

Once a reservation has been made (thus constituting an accommodation contract), the reservation shall be subject to the Austrian Hotel Contract Conditions (dated 23 September 1981) of the Austrian Tourist Accommodation Association. The reservation is binding until a deposit on your credit card (plus an administration charge of € 6.00) or deposit paid to us.

In case of bookings without a prescribed deposit payment in advance we reserve the right to debit 50%
of the whole price at check on site for making the stay valid.

More information at our reception.

We can not guarantee specific rooms or floors!

Bank transfers
Raiffeisenbank Mayrhofen und Umgebung

IBAN: AT63 3627 4000 0020 9700

Children staying in their parents room receive a discount of:

0-4 years             FREE

5-9 years             50 %

10-14 years         30 %

from 15 years      10 %

These prices are in Euro and are valid if two persons in the same room pay full price!

Single occupancy: 

Single occupancy of a double room or a suite the price is reduced for the second bed by 50% per day.

Cancellation Policy:

Cancellations are only valid if provided in written form. The provisions of the Austrian Hotel Contract Conditions shall apply - free up to 3 months before departure, 3 months to 30 days before departure 40%, 30 days to 7 days before departure 70% in the last week 90% of the accommodation price offered.
For short-term cancellation or early departure, we set the price for the entire stay billed.
This will be deducted from your credit card.

Cancellation insurance:
We recommend taking out private travel insuranca. It covers all cancellation costs in case of accident, illness, death of the insured or his family members before the holiday or to stop by https://start.europaeische.at/index.php?key=hsp-en&AGN=10020457.

15,00 Euro - per day (without food).
Please be informed that dogs are permitted only in certain rooms. They are not allowed to be brought to the restaurant, spa and sunbathing area.

Additional Services Price List:
1. Car Hire – from 30,00 Euro per day
2. Mountainbike – from 12,00 Euro per day

Cash payments
Cash, debit card, VISA and MASTER CARD

With the introduction of the new price list all previous offers become invalid!

Price changes, errors and omissions, and changes in supply (offers / prices) reserved.

The general business conditions for the hotel (AGBH) - in accordance with Austrian hotel contract law.

v °
b l M g
Gutshof Zillertal
Stillupklamm 826
6290 Mayrhofen